First, we provide paid placements to advertisers to present their offers. This compensation comes from two main sources. To help support our reporting work, and to continue our ability to provide this content for free to our readers, we receive compensation from the companies that advertise on the Forbes Advisor site. The Forbes Advisor editorial team is independent and objective. We analyzed and scored the remaining companies overall and calculated our top picks. Some companies did not provide answers to our questions, thereby decreasing the number of contenders. Our research team contacted each tax relief company by phone. We noted the length of time each company has been in business, along with its associations with organizations such as the Better Business Bureau, National Association of Tax Preparers and the American Institute of Certified Public Accountants. Researchers assessed the availability of live chat, email and phone support for each company. We analyzed each company’s ratings with the Better Business Bureau and TrustPilot. We determined whether the company posted its fees on their website. For each company, we reviewed the fees for settling past debts, the estimated processing time and the money-back guarantee. To determine which companies offered the best tax relief services, our research team compared features and prices in the following categories: We looked at data on 11 high-profile tax relief companies-Anthem Tax Services, Community Tax, Fortress Tax Relief, Instant Tax Solutions, Larson Tax Relief, Optima Tax Relief, Precision Tax Relief,, Tax Defense Network, Tax Hardship Center and Tax Relief USA-and narrowed our list to our top three picks. Its website provides no information on pricing. What are the fees? It’s difficult to know because Optima Tax Relief is not transparent about them. This company offers a 15-day money back guarantee, though the guarantee applies only to fees paid in the investigation phase. Optima Tax Relief has received hundreds of customer complaints on its Better Business Bureau profile. We chose Optima Tax Relief as one of our top tax relief companies partly because it received a 79% satisfactory rating from more than 3,000 reviews on TrustPilot, far more than the competitors we analyzed. The phases include a free consultation, an investigation of various options and the implementation of a solution. Optima provides a three-step process to help clients resolve tax debts. Optima also helps with tax relief for levies, wage garnishment, liens, the filing of back tax returns and other situations. Optima Tax Relief offers a full range of tax resolution services, including assistance with penalty abatement, offers in compromise and other types of tax relief.
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